BPM system

What is BPM?
Advantages of BPM Systems
Who Needs BPM Systems?
How BPM Systems Work?
How to Choose a BPM System?
Differences Between BPM and Other Systems

What is BPM?

BPM (Business Process Management) is a system designed to organize and optimize business processes within a company. Simply put, it is a platform that allows breaking down complex processes into understandable stages, assigning responsibilities, creating reminders, and tracking task completion statuses. For example, in the BPM system "Bitrix24," one can manage the "Invoice Approval" process by adding participants and defining outcomes at each stage. The main feature of BPM is the automation of business processes, making them more structured and efficient. The system ensures that the transition to the next stage occurs only after the previous one has been completed, and it also reminds users of important steps that cannot be overlooked.

Advantages of BPM Systems

Implementing BPM solutions can bring numerous benefits to a business. Let's consider the main advantages:

Systematization of Work: BPM allows for the visualization and structuring of processes, helping to understand the sequence of tasks and their deadlines.
Accuracy and Transparency of Processes: Standardizing work processes reduces the number of errors and allows tracking task statuses, simplifying information gathering for managers.
Increased Manageability: BPM simplifies coordination between departments, providing each employee with access to up-to-date information about the process.
Automation of Routine Tasks: The platform can automate many repetitive tasks, allowing employees to focus on more significant projects.
Analytics and Control: The BPM system collects data on all stages of work, identifying weak points and allowing for adjustments.
Flexibility: BPM systems easily adapt to the needs of the company and integrate with other services, ensuring automatic data transfer.

Who Needs BPM Systems?

BPM systems are in demand across various industries and are especially beneficial for large and medium-sized companies with complex structures. Let's look at the areas where their application is most relevant:

Manufacturing: For controlling all stages of product release and managing raw material inventories.
E-commerce: For organizing sales processes, logistics, and performance analysis.
Retail: For optimizing the supply chain and improving customer service.
IT Sector: For controlling project development and resource allocation.
Financial Sector: For automating application processing and simplifying work with client data.

How BPM Systems Work?

BPM systems consist of three main components:

Administrative Panel: For process configuration by specialists.
System Core: For executing all defined processes.
User Interface: For employee interaction with the system.

Working with BPM starts with modeling processes using intuitive tools. Then, the system tracks task performance, sends notifications, and updates databases. In real-time, users can see task completion statuses and receive notifications about deviations.

How to Choose a BPM System?

When choosing a BPM system, it is important to consider the following criteria:

Company Needs: Determine which processes require optimization.
Functionality: Ensure that the system supports the necessary modeling and automation functions.
Ease of Use: The interface should be intuitive for all employees.
Flexibility and Scalability: Assess how easily the system can be adapted to specific company needs.
Data Security: Ensure that the system provides protection for information.
Technical Support: Pay attention to the availability of support and training materials.
Cost: Consider different delivery formats and their associated costs.

Differences Between BPM and Other Systems