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C2C (consumer to consumer)

Nikiforov Alexander
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What is C2C?

C2C, or consumer-to-consumer, is a business model where ordinary people, who are not entrepreneurs, exchange goods or services with each other. This trading scheme has existed since ancient times, long before the concepts of business or brands emerged. In today's reality, C2C manifests through electronic platforms and the internet, allowing users to sell unwanted items, excess products, as well as offer services such as dog walking or tutoring.

Features of C2C Sales

One of the key features of C2C is that the participants in the transaction can switch roles. For example, you can sell children's items and the next day look for a nanny. It is important to note that even when selling or buying from acquaintances, there is always an intermediary involved—the platform where the interaction takes place, whether it's a website, messenger, or social network.

The main advantages of C2C sales:

  • Affordable prices: purchasing from other people is often cheaper than in traditional stores.
  • Diversity of goods: platforms can offer items in good condition or even new.
  • Flexibility: the ability to quickly switch roles between seller and buyer.

Platforms for C2C Sales

For successful trading in the C2C format, a platform is needed to act as an intermediary. In the modern world, these resources have become various internet sites, each with its own specifics and audience. Here are a few examples:

  • Classified ad websites: such as Avito and Yula, where individuals post ads for selling goods and services.
  • Service ordering platforms: platforms for finding specialists, for example, Youdo or SberServices, which allow users to find performers for various tasks.
  • Online auctions: such as eBay, where sellers list items for auction and buyers place bids, increasing the price.
  • Social networks: sometimes used for posting private ads, though to a lesser extent than specialized platforms.

How to Sell in the C2C Sphere

Although C2C cannot be considered a full-fledged business model, sales in this format are relatively simple. For effective trading, you need to:

  • Select an appropriate platform for posting ads.
  • Compose an attractive and informative ad.
  • Maintain polite and correct communication with buyers.

When making a one-time sale of personal items, it is important to craft the ad correctly, highlighting the advantages of the item and the reasons for its sale. For example, instead of a negative description of the condition, it is better to emphasize the positive aspects. Here are a few examples:

  • Incorrect: "The dress is out of style."
  • Correct: "A dress bought for 10,000 in excellent condition, offering it for 3,000 as it has become too small for me."

If you want to earn from selling handmade items or services, it is important to analyze the experience of competitors and choose successful promotion strategies. Define your target audience and communicate with them in a language they understand. Update your ads and develop to maintain customer interest.