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How the coronavirus changed brand activity on social media — Postmypost
How the coronavirus changed brand activity on social media

How the coronavirus changed brand activity on social media

13.04.2022

Read 5 min.
Insights
Nikiforov Aleksandr

The news agenda, in which the coronavirus currently plays a main role, one way or another, is found in the content of the absolute majority of brands and companies, but has it influenced the concept of their work online? Definitely yes!

In this article, we will look at interesting cases where businesses have been able not only to adapt to changing conditions but also to positively influence their reputation.

1. Fitness clubs and sports sections

![Online workouts during self-isolation became an excellent alternative to regular gym sessions](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/1.jpg)
Online workouts during self-isolation became an excellent alternative to regular gym sessions
It's interesting to see how popular this format of sports activities will remain after the fitness clubs open. Surely certain brands will create closed paid online groups or guides with workouts for specific muscle groups… We gift an idea to fitness centers! : D
![Possibly, some companies will retain the online workout format even after coronavirus restrictions are fully lifted](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/2.jpg)
Possibly, some companies will retain the online workout format even after coronavirus restrictions are fully lifted
## 2. Beauty Industry

Beauty brands during the coronavirus make maximum discounts on cosmetics for online orders, and beauty boxes come with sanitizers as a new essential attribute. The beauty industry is also focusing on hand care products (due to frequent washing) and face care (due to constant contact with individual masks).

![Individual mask, gloves, eco-friendly packaging, and a focus on health — everything in this post is wonderful!](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/3.jpg)
Individual mask, gloves, eco-friendly packaging, and a focus on health — everything in this post is wonderful!
Moreover, many cosmetic stores have started offering their customers the opportunity to purchase beauty boxes to have at home, enabling them to remain beautiful and groomed during self-isolation without exposing themselves to unnecessary risk in beauty salons and studios.
![Home procedures can be as effective and safe as salon ones](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/4.jpg)
Home procedures can be as effective and safe as salon ones
## 3. Restaurants and food chains

Many restaurants, coffee shops, and cafes during self-isolation began working exclusively in delivery or takeaway mode to earn at least some revenue. Other companies went further and launched charity actions — for example, in support of doctors from various hospitals. Understanding the position of medical professionals, who sometimes couldn’t leave their patients for days and didn’t have the opportunity to eat properly and balanced, some brands decided to support those on the front line in the fight against the infection — doctors, nurses, and medical staff.

![Free meals not only add to the brand's karma but also provide an opportunity to thank medical workers for their work](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/5.jpg)
Free meals not only add to the brand's karma but also provide an opportunity to thank medical workers for their work
Some food outlets conducted one-time promotions, while others still continue to feed doctors for free. Yes, possibly this could negatively impact the company's income, but in the long-term perspective, such a step will undoubtedly only increase brand loyalty from customers.
![Providing food during difficult times will definitely have a positive impact on the brand's reputation](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/6.jpg)
Providing food during difficult times will definitely have a positive impact on the brand's reputation
## 4. Children's leisure centers

During self-isolation, not only universities and schools, but also preschool institutions switched to a remote format of classes. At first glance, the idea of conducting online classes with younger children seems somewhat impractical: not all 3-5 year olds have enough concentration to listen to a teacher via Skype for an hour, however, practice shows that with interesting tasks adapted for the remote format, children's involvement can be as high as during usual offline meetings.

![Children's leisure centers quickly adapted and started conducting online lessons](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/7.jpg)
Children's leisure centers quickly adapted and started conducting online lessons
Moreover, child psychologists state that even this form of communication is more beneficial for kids than constantly being around only family members. A safe environment, a confident experienced teacher, developmental activities — and parents find an extra hour that they can dedicate to themselves.
![Online classes help children to cope with the challenging period of self-isolation at home](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/8.jpg)
Online classes help children to cope with the challenging period of self-isolation at home
## 5. Delivery and taxi services

During the coronavirus period, taxis unanimously became the safest (in terms of infection spread) form of transportation, so for many aggregators, the self-isolation regime turned into a real “golden age.” But this does not mean that taxi and delivery services started exploiting their clients. On the contrary, many companies decided to engage in charity work and help those in the most vulnerable positions.

For instance, the taxi service Gett organized free rides for staff of a children's foundation providing home-based palliative care, for blood donors, as well as free delivery of groceries from VkusVill and deliveries from package terminals for those who must observe a strict self-isolation regime at home — overall, showing themselves in a very good light. Respect to you, guys!

![Even in tough times, companies do not forget about charity](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/9.jpg)
Even in tough times, companies do not forget about charity
And the service BlaBlaCar launched the BlaBlaHelp application, which aims to help those in need of food and medicine deliveries and who are at higher risk of contracting the coronavirus.
![Possibly, the company’s new service will continue to exist even after all coronavirus restrictions are fully lifted](https://postmypost.io/ru/blog/storage/postmypost/kak_koronavirus_izmenil_aktivnost_brendov_v_socsetyah/10.jpg)
Possibly, the company’s new service will continue to exist even after all coronavirus restrictions are fully lifted

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