Comments are the primary way to communicate with subscribers on social media. They not only help understand what is liked and disliked, but also provide an opportunity to befriend users. This makes people more engaged and loyal to the community.
In Telegram, which is one of the main platforms for promotion and communication, discussions work differently than on other social networks. Here, they need to be configured separately, and many community owners have questions: how to comment, how to moderate, and how to disable them?
In this article, we will explain how to add comments in Telegram.
Why are comments needed in a Telegram channel?
As our experience with social networks shows, Telegram is not just a messenger, but one of the main tools for close contact with people.
Unlike VKontakte and Instagram, where people often subscribe to many pages "just because," users here choose content more consciously. People thoughtfully select sources to subscribe to since no one wants to clutter their messenger with a pile of incomprehensible chats. This creates a unique environment where genuinely interested readers gather, wanting to express their opinions.
How do comments contribute to promotion?
Unlike dry statistical data, messages reveal a lot of information about what truly interests subscribers. They help understand:
- Which topics resonate with people;
- Which content formats are the most successful;
- What questions currently concern a person.
- Forming a loyal community
Experience shows that channels with open discussions have several advantages:
- Engagement rate is 3-5 times higher than in regular channels.
- Higher conversion to purchase.
- Formation of brand "advocates" who promote its values on their own.
But the most valuable thing is that communication gradually turns passive observers into a full-fledged community.
In commercial accounts, comments allow:
How to add comments on PC
Here's how to add comments to a public Telegram channel from a computer:
Step 1. Open channel settings
- Open Telegram Desktop and find the desired channel.
- Click on the three dots (⋮) in the top right corner and select "Manage channel."
- Find the "Discussion" section in the left menu and click on it.
- Two options will appear:
- "Create new group" if you don't have a chat for comments yet. Select an existing group if you want to use an already set up chat.
- Think up a name, for example, "Chat Channel Name."
- Choose the type: "Public" (if you want any user to join) or "Private" (if only for channel members). To maintain order in the chat, we recommend making it private since public groups typically have a lot of spam.
- Click "Create."
How to add comments on IOS
Setting it up in Telegram for iOS takes just a few steps.
Step 1. Open channel settings
- Open the Telegram mobile app.
- Go to the desired channel.
- Tap the channel name at the top of the screen.
- In the menu that opens, select "Channel settings."
- Scroll down to the "Discussion" section and tap on it.
- Think up a name (for example, "Chat Channel Name").
- Choose the type — we recommend "Private" (only for channel members).
- If necessary, add the first members.
- Click "Create."
Setting up discussions under posts in Telegram for Android is as easy as on other platforms. The algorithm is practically identical, but for your convenience, we've prepared a step-by-step guide taking into account the features of the mobile interface.
Step 1. Open channel settings
- Launch the Telegram app.
- Go to the desired channel.
- Tap the channel name at the top of the screen.
Step 2. Go to the "Discussion" section
- In the open menu, select "Channel settings."
- Scroll down to the "Discussion" section and click on it.
Step 3. Create a new group or connect an existing one
How do comments work?
- Under each post, there will be a "Comments" button.
- Subscribers will be able to click on it and go to discuss this post.
- All messages will be stored in the connected group, and you will be able to manage them: moderate, delete, or reply.
After you have activated the discussion feature in your Telegram channel, you will need to learn to keep commentators under control. Comment moderation will help you maintain active communication and protect your community from unwanted messages.
1. Setting user permissions: spam protection
For comfortable chat communication, it is necessary to connect permissions:
- Open the settings of the linked group
- Go to the "Permissions" section
- In the "User Capabilities" block set up:
- Sending media files (photos, videos, documents)
- Publishing links to external resources
- Creating polls and votes
- Sending voice messages
A professional tip: we recommend restricting file sending, leaving only the ability to correspond. This will reduce the flow of junk content.
To avoid an excessive flow of messages, enable slow mode. Spammers often start sending ads practically every second. Slow mode does not guarantee full protection from this, but it will allow you to promptly respond to unwanted messages and block users.
- Set the interval between messages (from 5 seconds to 1 hour).
- Especially useful if you have 10,000+ subscribers.
If someone violates the rules, you can add them to the blacklist. A blocked user will no longer be able to comment on posts. ## How to assign moderators?
- In the group settings, find the "Administrators" section.
- Click on the "Add administrator" button.
- Select the user you want to grant moderator rights to. After you add them as an administrator, set up their rights.
- Maintaining reputation
Removing insults and negativity maintains the positive image of the brand. - Increasing engagement
Lack of spam increases the activity of the loyal audience. - Protection from competitors
Blocking hidden ads and anti-advertisements. - Collecting valuable feedback
Quality moderation helps identify problems at the earliest stage.
Life hack: write public moderation rules and pin them so everyone can read them. This will significantly reduce the number of violations.
Disabling discussion in a Telegram channel may be necessary in various situations, such as temporarily stopping user responses or preventing spam. It is important to note that you cannot restrict messaging for a single specific post.
How to close comments in a Telegram channel?
- Go to settings.
- Click on the "Discussion" section
- Click "Unlink group"
We recommend notifying subscribers before blocking comments that this measure is temporary. This will help maintain audience trust.
Now you know how to add comments to a Telegram channel and make your channel more interactive. By following this guide, you can easily set up a discussion!
If you need a reliable and convenient way to automate publishing in Telegram, our autoposting service will be the perfect solution. With its help, you can schedule posts in advance and publish them at the right time, saving you time and allowing you to focus on more important tasks. Keep your channel active without extra effort!
