Friends, our service has a new feature — now you can transfer project ownership rights to another user!
The project owner is the user who created it. The project is linked to their account, and only they have full control over it: they can make changes, manage settings, and even delete the project. Project administrators, even with the broadest rights, cannot do this.
The project should be under the control of the client or the head of the organization. This ensures that all the work done on social networks will be preserved and won't suffer due to a change of team or marketer.
Previously, to change the owner, users contacted support, and we helped transfer the project rights to the new owner. However, sometimes teams started projects from scratch or simply shared passwords to accounts. All of this created unnecessary complications and inconveniences.
Now, if you are ending your collaboration on a project, you can independently, without our help, transfer all access rights to the client or company management in just a few minutes.
The previous owner will become an administrator, and the new one will gain full control over the project. This means that access to the account will not be lost, and all data will be preserved. The new SMM team won't have to start from scratch.
How to transfer rights?
To transfer the project to another owner, you need to follow a few steps.
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Add the new user to the project.
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Open the list of projects by clicking on the logo.
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Click on the menu next to the desired project and select "Change owner"
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In the window that appears, select the new owner and confirm the action.
