We have prepared a list of 22 questions applicable to any product in any industry that should be addressed in your content. Every product, good, or service is created with a specific purpose for a particular audience. However, there are universal questions that concern potential buyers regardless of the niche.
For each question, we've added brief notes to guide you on what should be included in your response post. This will help you create quality content and save time during planning.
What is this product?
It's important to clearly and simply explain what you are offering. Start with a brief description of the product: its main purpose, how it works, and what it's used for. Indicate what problems it solves or needs it fulfills.
What are the main benefits of the product?
Focus on what makes the product special. Highlight the specific advantages the user will gain. Be specific: use examples to show how the product works in practice.
How does this product solve my problem?
Begin by clearly identifying the specific problem your customer faces. Then explain how your product helps address this issue. Use simple examples to demonstrate how the product works in practice and what results can be expected.
How do I use the product?
Provide clear and simple instructions. Start with the basic steps: what needs to be done first, how to properly set up or prepare the product for use. Don't forget to mention any tips or tricks that can help the user get the most benefit.
What unique features set this product apart from competitors?
Focus on specific advantages. Highlight what makes your product special: it could be unique features, material quality, ease of use, or something else that clearly distinguishes it from alternatives.
What do other users say about it?
Try to present several real opinions. Mention both positive and neutral reviews to provide a complete picture. If there are common themes or frequent remarks, highlight them—this will show that you listen to your customers and are willing to improve.
What guarantees are there for the product?
Specify the warranty period—how long it is valid. Explain what it covers: it could be replacement, repair, or refund in case of defects. If there is an option to return or exchange the product, be sure to mention it.
What materials or technologies are used in production?
Discuss the key components. Indicate what materials you use and why they are important—for example, their durability, safety, or eco-friendliness. Also, mention if any special technologies are used to enhance the quality or efficiency of the product.
Does the product have quality certifications?
What certifications do you have and what do they confirm? This could be compliance with safety, environmental, or durability standards. If your specialists have special education or licenses, be sure to mention this. Explain that having certifications is an additional guarantee that the product has passed necessary checks and meets stated specifications.
What is the price of the product and are there any hidden costs?
State the main price and clarify what it includes. If there are additional costs, such as delivery or installation, be sure to mention them. Also, indicate if any accessories or services need to be purchased separately.
Where and how can I buy the product?
Specify which stores or websites it is available on. Explain whether it can be ordered online or only offline, and if there are any special conditions, such as pre-order or availability at specific locations.
How quickly is delivery carried out?
Indicate how long delivery usually takes—for example, 1-3 days or a week. If there are different delivery options, such as express or standard, also mention them. Don't forget to note if delivery time depends on the region or product availability in stock.
What accessories or additional products might be needed?
List the main items that might be needed. For example, if it's a gadget, cables, cases, or extra batteries might be required. Also, clarify that some accessories can enhance the use of the product or make it more convenient.
What are the conditions for service or support?
Explain how customers can get help. Indicate if there is a hotline, email, or chat for inquiries. Also, specify when specialists are available and how quickly a response can be expected.
How does the product impact the environment?
This question requires considering several aspects. For example, if it's about clothing production, discuss how fabric scraps are disposed of and what materials are used. Think about the production process: what resources are consumed, are there harmful emissions, and how does this affect nature.
What are the success stories of users?
Share real examples of how your clients achieved results using your product. These could be testimonials, case studies, or even statistics—the main thing is that it's clear and understandable.
What are the care tips for the product?
Provide simple and practical recommendations. Indicate how to properly clean, store, and use the product to ensure it lasts longer. Don't forget to mention what to avoid—such as sudden temperature changes or the use of aggressive chemicals.
What are the future plans for product improvement?
Discuss specific ideas and changes you plan to implement. These could be new features, quality improvements, or updated designs. Share how you plan to consider user feedback and what technologies you want to use for enhancements.
How was the product developed and who are its creators?
Talk about the team behind its creation. Mention which specialists were involved—designers, engineers, marketers, etc. Explain how the development process went: from idea to final product, what research and testing were conducted.
Which famous personalities or companies use the product?
List a few well-known clients or partners (do this only after their consent for publication). Mention how they use your product and what results it brings.
What are the main myths about the product?
Highlight a few common misconceptions. Explain why they are not true and support your words with facts and examples.
What are the most common mistakes when using the product?
List a few typical mistakes users make. Explain why these mistakes occur and how to avoid them. This will help people better understand how to use the product correctly and get the most benefit from it.
In fact, this list is almost a ready content plan for a month for any product. You can use it as a basis for your publications, answering key questions that will help your clients make a purchase decision.