How to Properly Fill Out the Profile Header on Social Media So It Not Only Exists but Actually Sells?
Imagine you visit the page of an account that sells sewing equipment. On the page, you see many videos of finished products, the sewing process, and master classes. You start to wonder: what kind of company is this? Do they sell clothes? Do they teach sewing? Or maybe they offer some services? It’s not very clear!
If the "About Us" section does not give a clear idea of what and how to buy, you risk losing potential customers. That’s why it’s so important to clearly and simply describe who you are and what you offer. This section is not just a formality; it’s an opportunity to let customers know what they can buy from you and how you can help them.
In this article, we will discuss how to create an effective profile description that not only tells about you but also attracts customers who are ready to make a purchase. We will share secrets on what to pay attention to so that your description becomes a real sales tool. Are you ready to learn more?
Contents:
Profile Description for Sales
How often do we go to Instagram*, see a bright and interesting profile, but cannot understand what this business does? Sometimes the profile header contains only beautiful metaphors and epithets, but no useful information. For example, phrases like "Sweet dreams on your table!" or "The magic of manicure" — what do these mean for the customer?
When a customer starts scrolling through the feed, they may spend a lot of time searching for the needed information in pinned posts and stories. Where are the prices? What is the address? How to place an order? In the end, the customer simply closes the page because they don’t want to waste time solving this puzzle.
Remember how often videos appear in the feed showing a pastry chef making a cake for people from another city or how a client booked an appointment with a nail technician a thousand kilometers away. At first glance, this may seem funny, but in reality, it’s a warning sign! It indicates that something is wrong with the profile.
If the profile lacks clear information, it can raise doubts among potential customers. They might think, "If there is no information here, maybe the quality of services is not good either."
People want to know who they are dealing with. They want to understand what you offer, what your prices are, and why they should choose you. When you clearly and concisely tell about your company, it creates a sense of transparency and reliability.
Key Elements of a Commercial Description
Let’s look at the key elements that should be present in every commercial description:
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What do we sell?
First of all, you need to provide a clear and precise description of the products or services. Be specific. Describe the products or services in a way that even someone who has never heard of them understands what you are talking about. -
How to buy?
The next step is to indicate how to purchase your product. Don’t leave customers in the dark! Write what they need to do to make a purchase: visit the website, send a direct message, or come to the store at a specific address.
Payment and delivery methods. Be sure to tell about the available options. If delivery is only possible within the country, make sure to mention that. If you do not accept foreign cards, it is also important to mention this. -
Target audience.
How can you help? Explain how your product solves the problems of your target audience. For example, you can say: "Our cakes are not only delicious but also suitable for people with allergies!" -
Unique Selling Proposition (USP).
What makes you unique? Think about what you can offer that others do not. Why should customers choose you? Explain why your offer is better than your competitors'.
How to Write Effective Text
The first thing to pay attention to is clarity. When we write, it is important to avoid abstract phrases. What does this mean? It means you need to speak specifically and directly. Instead of saying "We care about our customers," you can write "24/7 customer support. Response time is no more than 5 minutes."
Now let’s talk about structure. Start with the main idea and then move on to the details. For example, if you are writing about a new product, first explain what the product is. Then explain what problems it solves, and finally — how to buy it.
Remember that not everyone needs complex terms. For example, instead of saying "process optimization," just say "simplifying work." It sounds simpler, and everyone will understand what you mean.
Don’t forget that a good text is not only what is written but also what is revised. Ask your audience for feedback on whether everything is clear. If something raises doubts, it’s better to rephrase it. Update your description from time to time. Writing it once and forgetting about it doesn’t work!
Here’s another tip: read your text aloud. This will help you understand how it sounds. If you stumble or feel that something is wrong, it probably needs to be fixed.
Search Optimization
The first thing to do is to add keywords. For example, if you sell flowers, use phrases like "flower delivery," "custom bouquets," etc.
If you work locally, don’t forget to mention your city! This is really important. For example, instead of saying "cleaning services," it’s better to say "cleaning services in Moscow." This way, your customers will immediately understand that you are nearby and can help them!
Now about the profile name. Use only keywords. This will help people quickly understand what you do. For example, if you are a graphic designer, your name could be "Graphic Designer | Logos | Branding."
Common Mistakes and How to Avoid Them
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Vague phrases.
When you write about your services, try to be specific. For example, the phrase "I will make you a beauty for the red carpet" sounds tempting, but what does it mean? Do you do makeup? Dye hair? Pick out clothes? People need to understand what exactly they will get. -
Beauty over facts.
For example, saying "I make it so beautiful that it’s a shame to eat" is nice, but do people order cakes just to look at them? Taste and quality are what really matter to most customers. It’s better to tell what ingredients you use or what unique flavors you offer. -
Not enough information.
If your description only says "pastry chef," "housekeeper," or "personal chef," it does not give customers a clear understanding of what you offer. It’s better to clarify what specific services you provide. -
Lack of contact information.
Don’t forget to specify how to contact you! If a customer cannot find your phone number or a link to message you, they may simply go to your competitors. Make sure your contact information is easily accessible.
With these simple steps, you can increase your visibility and attract more customers. Good luck!
*The activities of Meta (the social networks Facebook and Instagram) are banned in Russia as extremist.